Itron Resourcefulness Index 2016

A Benchmark For Global Energy and Water Resource Management

In its largest study to date, Itron surveyed more than 2,000 combined utility executives and informed consumers in key markets around the globe to benchmark energy and water management. The insights gathered this year point to the growing importance of the utility industry’s role in leading the transformation in managing finite resources. Increasingly, utilities are turning to new technologies to reduce wasted energy and water. Energy utility executives indicated a desire to have an integrated system that includes gas, solar and wind renewables, which will drive the transformation and address their changing business model. Meanwhile, our survey revealed a growing dissatisfaction with the level of communication and control consumers expect from their utility. At the same time, the majority of utility executives noted that they are excelling in communicating with their customers.

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